Support escalation
Received: 4,200 (100%)Received · 4,200100%Not self-served: 2,100 (50%)Not self-served · 2,10050%Escalated to L1: 1,400 (33%)Escalated to L1 · 1,40033%Escalated to L2: 560 (13%)Escalated to L2 · 56013%Reached engineering: 140 (3%)Reached engineering · 1403%created with makecharts.aiSupport escalation
100%